The game is alright. It's either on the high end of 3 stars or the lower end of 4 stars. As far as I have played, which is about a third of the game, it seems to me to be a little better than the average in it's niche. There are better ones out there, exceling at points I find particularly lacking in this game, which are character depth and how overall well written it is. There are a lot of moments which should probably hit harder than they do, but the writing is not tight enough to drive it home.
That being said, the game is fun. The story is a little ridiculous with it's setting, which facilitates the use of some of the tropes it employs, and help cover up for the fact that things happen much too quickly. The quest system is fun and well implemented and the hotel management stuff, though a little barebones gives a nice thing to focus on for a day or two, allowing for some variance in gameplay, and giving the player something to do while having to wait for a specific day required for a quest.
Between everything, the game actually has a pretty good amount of content. If you're looking for something fun and simple, I'd recommend the download