People are just complaining about how the controls sucks. Ive played and I disagree. Surving customer was a pain in the neck since I needed to memories every single input on my keyboard to serve towards my cliants but as long as your shifts goes on the more you'll start to serve at a fast pace and the more money you'll earn. I love the character design, enviorment, minigames, voice acting, the animation, heck you could even design your own food which was a nice touch. Overall I highly recommend people to try this for yourself becuase this game should't be half a star. 