i got "DX11 device lost" ( dxgi_error_internal_error) in game

qyquy

Newbie
May 25, 2023
41
3
I tried a few ways like reinstalling DirectX and a few ways on YT but it still doesn't work XD
 

anne O'nymous

I'm not grumpy, I'm just coded that way.
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I tried a few ways like reinstalling DirectX and a few ways on YT but it still doesn't work XD
The error message you get, at least as you present it, mean that DirectX have lost contact with one of your computer's devices, more precisely the GPU/graphic card.

Therefore, reinstalling DirectX will solve nothing because the error happen in DirectX but do not come from DirectX. DirectX works fine, it's the GPU that stop responding for a reason or another.
Like my half of the world is in summer, my first guess would be that it overheat.
 
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qyquy

Newbie
May 25, 2023
41
3
how can i fix that :v ?
yt recommend " TdrLevel"
edit : well it's still doesn't work
edit 2 :TdrLevel in regedit + update graphic = can play game but the images in the game are constantly distorted and lostwhile playing
 
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anne O'nymous

I'm not grumpy, I'm just coded that way.
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Jun 10, 2017
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edit 2 :TdrLevel in regedit + update graphic = can play game but the images in the game are constantly distorted and lostwhile playing
So it's definitively a GPU issue.

First thing to do, check your GPU temperature ( ). It should be below 90°C (100°C at max but preferably for a short period of time).

If the temperature is normal when you get the distortions, then I have a bad news for you, your GPU is dying. There's not much you can do. Try to lower the voltage (depend on the GPU), and try to lower it temperature anyway, it can make it live a bit longer.
If the temperature is too high, even if it's just near the limit, then there's still hope. You'll need to do your best to lower it. Ask Google or whatever search engine you want, in the language you prefer, for this. Mostly all the top links are good to follow, but it will depend on your configuration (laptop/desktop), how big your computer case is (for desktop), and few other factors that only you know about.

I recommend you to act quickly, GPUs aren't cheap and are as mandatory than CPUs. So the faster you prevent it to age too fast, the better it will be.
 

qyquy

Newbie
May 25, 2023
41
3
yeah i found the GPU issue
My GPU memory doesn't get enough memory for that game