I already have both . . .
Some other possible issues could be that:
The user permissions for the file are messed up. To fix this, right-click on the file and choose properties, security, advanced at the bottom of the page, click the change button next to owner, and then change the owner to be your current user.
Another one could be that the file was somehow corrupted during download and simply re-downloading it will fix it.
Another possibility is that updating Windows would somehow fix it.
My knowledge of troubleshooting Windows issues is limited because I use Linux; if any of these don't work, I can keep trying to help, but I can't do much more than searching issues related to the error code and relay the possible fixes I find to you.
Edit: I asked Chat-GPT about the issue and got the following
Me: When trying to open a zip file I am getting this error
Error 0x80004005: Unknown error
ChatGPT: Error 0x80004005 is a general error that can occur in a variety of situations, including when trying to open a zip file. This error message indicates that there was an unspecified error during the operation. Here are some steps you can try to resolve this error:
1. Ensure that the zip file is not corrupted. Try downloading the file again from its source or ask for a new copy from the sender.
2. Use a different program to extract the zip file. Sometimes the default Windows zip utility may not work properly. You can try using a third-party program such as 7-Zip, WinZip, or WinRAR.
3. Check if the zip file is password-protected. If so, ensure that you have the correct password to extract the files.
4. Run a virus scan on your computer to ensure that the zip file is not infected with malware.
5. Disable your antivirus temporarily and try to extract the files from the zip folder again.
6. Check if there are any permission issues on your computer that might be preventing you from accessing the file. Try running the extraction program as an administrator.
If none of these steps work, you might want to consider seeking further assistance from a professional computer technician or IT support team.
Me: The file is password protected and does not prompt me to input the password and gives the error code 0x80004005
ChatGPT: If the zip file is password protected and the extraction program is not prompting you to enter the password, it's possible that the password prompt dialog box is hidden or not displayed properly. Here are some steps you can try:
1. Try using a different extraction program that may prompt you to enter the password. Some programs may have a more user-friendly interface or better compatibility with the specific zip file.
2. If you're using the default Windows extraction utility, try running it as an administrator. Right-click on the program and select "Run as administrator" from the context menu.
3. Check if the password-protected zip file is stored on a network drive or a shared folder. If so, try copying the file to your local hard drive and then extract it.
4. If the zip file was created on a Mac or Linux machine, it's possible that the password is stored in a different format. Try asking the sender to provide you with the password in a different format, such as a text file or email.
5. If none of the above steps work, try repairing or reinstalling the extraction program. It's possible that there is a problem with the program itself that's preventing the password prompt from displaying.
If you're still unable to extract the password-protected zip file, you may need to contact the sender and request that they send you an unencrypted version of the file, or provide you with a different password that will work with your extraction program.
If none of these work then I can re-upload it without a password, but it hasn't been an issue for anyone else so the problem is likely with your machine.