We've identified a bug that has an event not firing properly, leaving the player to be stuck wandering in hell. A fix will be provided ASAP. It may be a bit, but it should definitely be out before the 30th unless unexpected issues are run into.
Edit: Bug is not as severe as first assumed. The fix for now is to load a save before you jumped into hell. If you don't have a save before doing so, we do fix people's save files when we can. You can jump on the Discord to get help with this, in the help channel. The bug will be fixed along with other bugs after we've returned from the holidays.