It's sad how much time and effort she puts into all this, only to be called lazy by so many ungrateful people who don't even pay for the game
It's not about the actual work she puts into it, but rather about the fact that every time she says it's the biggest update so far and it's coming on x.y, then it's postponed and postponed and when it does come, it's content of 5 minutes and also buggy...
If she didn't say anything at all and just released it when she was happy with the new content herself, nobody would complain that it was delayed again or had too little content.
But of course you're right, someone who plays the game for free has no right to complain.