Honestly, for all the whining, this game has seen quite a bit of improvement. There's always gonna be more to be made, but the improvements are certainly there. There seems to be something of a lack of good will towards the dev. Perhaps the improvements seem less apparent to people who play every update? I only dip in after huge gulfs of time, and things seem to just be straight better. Even if there are some fiddly aspects.
The developer seems quite skilled, their issue is just that they seem to be the kind of person who is quick to abandon ideas/mechanics, at least looking at the history of it's development. There's been some retracing of steps here and there. I can relate, but it can be annoying from the outside. It especially seems to trigger the fuck out of the e-game audience for whatever reason.
And for all my insults towards the critics, I agree that some of the mechanics are fiddly. I just don't like seeing people be cunts to game devs because ohmigawd, a mechanic is fiddly. Bitch you aren't their fucking boss. Chill.
I agree you should be able to pour drinks into glasses on trays. I think that picking up trash on the bar floor should be less tedious, maybe a basket downstairs or a bag you can fit a bunch of trash into. Yes yes yes. It's just not worth being so melodramatic and rude about though, lord.