I can agree and disagree at the same time. the issue, as with most dev tools is accessibility to the common folk, Jira is as guilty(although slightly better) Github if you turn most of the built in, has a fairly capable system, across boards, (although I still feel that the MS DevOPs was more integrated, and pluggable, like you could use Jira if you chose to) GitGud is GitLab, will let those with Initiative Look into everything that can be turned on or off in that platformThe modders are using gitgud.io not github.com . There are some differences in the two.
The git system is not the greatest for bug reporting.
Github and gitgud are more designed around programmers submitting code to fix an issue. That's limited though by who can submit the code to a project and forks of the project.
Software bug reporting is better done by something like Jira.You must be registered to see the linksor similar systems.
It's what they use for minecraft bug reports.
Discord is a horrible way to try and collect bug reporting in comparison to something like Jira.
Tools like Jira make it easier for users to see that a bug has already been reported and so can simply add to the report or confirm it is repeatable. It's part of an actual project management system. That something a lot of these developers could use.
But getting people, there to file a report. Minecraft as an prefills a forrm with ingame stats, and asks the player if they wish to send, I don't know their full permission stack as I don't play the game, but EU standards are very strict so can guess on the structure at least.
So haveing worked tech support or field support for over 30 years, while it is correct is is really nice to get that point, getting the from the user to the tech point is 99% of the battle.