Ok this is a bit more complex but we are going to change your DNS don't know your level on pc maintenance trouble shooting so will give you a walk through (if it does not help it is completely reversible )
Windows 10
1 right click on start
2 click run
3 in the run box type cmd hit enter
you should now have the command prompt box black with a load of text.
4 Type ipconfig /all (note the space)
5 look down the list for dns server jot down the number. (make sure you put the . in between the numbers its important )
(Put numbers in safe place you will need them if you want to reverse process)
Stage 1 complete
Stage 2
- Open Control Panel.
- Click on Network and Internet.
- Click on Network and Sharing Center.
- Click the Change adapter settings option in the left pane.
You must be registered to see the links
- Right-click the network interface connected to the internet, and select the Propertiesoption.
You must be registered to see the links
- Select and check the Internet Protocol Version 4 (TCP/IPv4) option.
- Click the Properties button.
You must be registered to see the links
- Click the Use the following DNS server addresses option.
- Type your "preferred" and "alternate" DNS addresses.
You must be registered to see the links
If you're using Google Public DNS, OpenDNS, or CloudFlare, you can use these settings:
- Google Public DNS: 8.8.8.8 and 8.8.4.4
- OpenDNS: 208.67.222.222 and 208.67.220.220
- Cloudflare: 1.1.1.1 and 1.0.0.1
- Quick tip: If you need to use more than two DNS addresses, you can click the Advancedbutton, and on the DNS tab, you can add, edit, and remove as many resolvers as you want. You even have an option on the side to set their priority.
- Click the OK button.
- Click the Close button.
Once you complete the steps, your device will immediately start using the DNS settings that you specified.
If you hit any problems post back