- May 20, 2019
- 1,115
- 1,087
The easiest option is to connect your smartphone to a desktop or laptop, turn on file transfer mode, copy the game saves from the old smartphone to your computer, disconnect the old smartphone from the computer and connect the new one. Transfer your saves to it. A couple minutes' task.I switched to a new phone, my save files disappeared, I need a 100% finished save file.
The saves can't just disappear by themselves. They are still on your old smartphone.