Just added a review but I'll copy/paste my thoughts here as well;
I've been playing Gordon for a long time now, waaay before The Bum was released which I am playing too. So considering bad reviews you're getting, I just wanted to share my PERSONAL subjective opinion on why I think it's happening. I hope you don't get offended as I honestly love your games, but I'll try to be direct here.
Pros;
- amazing art, really unique compared to others
- obvious development skills
- despite engine you managed to make an actual game instead of just a visual novel
- interesting characters
- humor
- cheat menu
- guide
- great new addition, I'd suggest when new version is releases that you mark new content in the guide so it's easier to check new stuff
Cons;
- HARD GAMEPLAY
- if your priority is to make an actual game then I understand, but if your priority is to make a PORN GAME then you need to understand that most people don't want to click stuff 100x times and play 1h to reach 1 porn scene. It's just a different audience.
- language
- really simple, you need to get a proper english translator (not big deal for me but probably is for a lot of players)
- community interaction
- while I understand your frustration with trolls and entitled people, showing your frustration only leads to more trolling and can look a bit unprofessional (again I don't care much about it, but people probably do)
- save compatibility between version
- people don't want to play from the start each time. People probably stop supporting for few months or more in order for a lot of new content to release so they don't have to play each version from start, which means less supporters paying each month. I'd honestly put this among top priority.
These are my thoughts off the top of my head. I love both games and will keep playing and support when I can, but honestly if you worked on making gameplay a bit quicker and work on savegame compatibility and better english translations, I think your game and playerbase would grow A LOT. Good luck in any case!