I usually don't comment on stuff like this but I strongly hope Natalie's new look/model gets reverted in the next update.
It's hard to tell without a close up but to me it looks like a new model. Her face looks different (maybe it's not though) but she doesn't seem to have the little mole-type details on her face (I guess she's possibly wearing makeup, hopefully not permanent), the eyebrows look very different too, eye colour looks off and combine all this with a new hair style she looks entirely like a new character that shares the same name. Not sure if anyone else feels like this or not. In fact, she reminds me a lot of Elizabeth so she feels even less unique now.
I know natalie's model wasn't that unique but who cares, it's a good model and it works. This has unfortunately killed any interest I had in her story so far. I hope you reconsider this change
Braindrop