Okay, so we have some explaining to do.
First things first — Reina (Sombra) will receive another redesign (yeah, we know, we know) and we will make her sprite to be more in-style with the base game and bring more of her original colors back. Expect something like what we did with Zahera's (Pharah's) new sprite:
View attachment 3245402
You can clearly tell the character she is supposed to represent from OW, but she's unique enough and her sprite looks really close to the old style we're using. And yeah, along the way we made some mistakes with Zahera's design as well, but she was way easier to fix than Reina, because Sombra's whole thing was purple color + cybernetics, so we thought the only logical thing to distance Academy from the OW universe would be to get rid of those two things, and.. well, that ended up turning Reina into an absolutely different character. So in the future expect us to make less drastic changes in our redesigning process and to use art similar to the style of Luca (the latest character we released (a femboy btw)):
View attachment 3245529
So why Zahera ended up looking OK and Reina didn't? Well, plain and simple, she was our first try and we fucked it up. We're sorry, we will do better.
You gave us a lot of feedback and some of your ideas will be included in Reina's new look. We can't give any dates on when we can do that, because right now are hands are full with the Overhaul Update that reworks more or less the entirety of the game foundation, and you can probably imagine just how much time it takes away from all the other stuff we need to do.