"The tone makes the music".
It's perfectly okay not to like Neah. Therefore it will also be possible for us to date him/her or just treat him/her as a friend. That's not a big deal, there are enough "love interests" in this game. I don't know of a single game now where I like all characters, either.
But there are people who not only don't like Neah, but also rumble here, even want him/her out of the game. It's just a bad habit here in this forum that there are players who imagine that every game has to be tailored exactly to their wishes, then act like in "kindergarten". And if they behave like this, they mustn´t be surprised if they are banned. The developer has decided that he wants to have such a character in his game. And we have to accept that.