Wow... this might blow your mind.
You use URM. I use my mod and unmodded (both). I obviously have dozens of multiple saves of my own that on load (both modded as seen below or unmodded (same pic without the mod of course) and if rollback one-step get to the same EXACT same screen of Jaye in the bathroom as yours:
View attachment 2603513
I really don't know if I can fix this issue. It's either the VN jump from RenPy v7 to v8 or the old Mutagen code... or a mix of both. See that Mutagen code has been embedded in everyone's save files from the get go... all the bloated audio tweaks, phone code that was never used, etc... which the old Music player used to work off of (as does the phone messaging system still in use). I don't know... I've wasted so many hours now trying to get to the bottom of it but I'm about to raise the white flag so I can get back to coding.
As it stands, folks might be better off with new playthroughs... or get lucky and an old save work going forward... but if you load and rollback you're probably fucked. That's a lot of maybe's and what-if's so I'm not pointing any fingers yet... so take my experiments and analysis with a few grains of salt. There's something going on under the hood though that's beyond anything I've seen before from memory. We'll see.