Well, young Padawan, welcome to the world of players helping newcomers solve their problems with the game. You are at stage 1 of the acceptance of the inevitable - anger and table-turning.
It's going to get a little easier from here on.
Stage 2 - misunderstanding (after all, the previous page already has an answer to the player's question, why is he asking that?! WTF?!),
Stage 3 - resignation to the inevitable.
Stage 4 - gaining mental equilibrium and a state of Zen.
Stage 5 - Meditative relaxation and a sense of inner harmony. You simply give a reference/answer a question and remain a polite and understanding person, relaxing and taking deep breaths and exhalations...
"I click on your picture, but the game won't download. You gave a bad link, it doesn't work".