I know I'm just repeating what a lot of others have already said, but this game is actually really broken.
A lot of areas lead to other areas they're not supposed to (I went from Starport main area to supposedly dealership, but ended up outside my house), running is not consistent, sometimes you just get stuck and have to close the game, some of the clothing makes no sense (An ankle length dress supposedly showed my panties? What?), Once you exit your house the normal way, you can't go back in and there is nowhere else to go, etc.
It's just a complete mess to be honest. Once I saw the character creation stuff, I got really excited, but it seems that that is the only area actually somewhat working right now.
Edit: Well, I finally found the area where the bad guys are: the sewers. In the downtown shopping area there is a manhole. If you enter from the front it will soft-lock your game and you'll have to close it, but if you try to enter from the side you'll go down into the sewers. You'll need a flashlight with batteries though, but you can buy those in the tech shop nearby.