I have started and reached the stage where I need to talk to Rose in the Teacher's Lounge. I found Elana in the locker rooms and there is an option of "Ask For Help", but it won't let me access that option. I don't understand why as I have never had any issues with the options before and I don't seem to be able to progress this because of this inability to get the help. Should I have done something along the way that I've missed? Any advice is appreciated.