I on the other hand, think you're missing a trick. You simply don't agree with or understand their feelings.
If they feel strongly about always having a choice, then it is an important matter that can affect their rating. And you shouldn't need to understand the triggering feeling, to understand its impact.
And as much as I disagree with their rating -given I enjoy the game quite a bit- there is a benefit for it being there, so that people like him know to maybe stay away.
One could point out to the VN tag that would suggest that being the case, but a review centered on that fact can reinforce it.