If one listens to their customers they will always have things to complain about. I'm unsure if the people that complained were existing customers in which case it would be alinating them or whatever that would be understandable however listning to random people well they always have more to say then they know in order to make themselves think they make a differance or are smart.man these people are funny , I Browsing on this site and , finished playing no more secrets , then i found out that the same dev made another game named rejected no more and it had some kind of NTR where the Dev said if u treat ur girl bad she will cheat on you , boom 1000+ crying about this then the dev decided to remove it from the game and now on Hold , i mean evertime dev tries to make realistic game where our actions carry some weight people come and bitch about it , there is a millions of harem games go play them and let others enjoy stuff instead of fucking us over ffsss
On the other hand I get the want to make a game "realistic" however at same time such thing is either impossible to extremely difficult. In case of VN style I'd say impossible because there's just too many limitations and to be honest breaching the whole VN being just linear stories is kinda impossible since VN format is made that way no matter what might say since in the end branching storylines are just as linear as a normal one, while in a 2D/3D style I'd say possible however very hard. That would be my thinking at least since making it "realistic" would in my opinion mean not making it a story in traditional sense but more of a roguelike sandbox.