I agree, I think the easiest way to prevent laziness if he were to accept comms would be to only do them periodically instead of always having them open. That way, he could still no his own thing while also giving fans what they want as well. It's not a bad idea, just one that shouldn't always take priority over what he wants to do.
Not to mention, we already have three videos as a result of fan requests so it's not as he isn't listening, though I have no idea how much of it he takes into consideration.