Not sure if it will help but try peeking on Michelle and NOT going back later. I'm pretty sure that you need to do an early evening visit to the room and NOT go back later BEFORE you can catch Betty the NEXT night. I had issues as well but remember seeing something about needing to only visit at the first time.
So, try to visit in the evening, then wait until the NEXT evening and visit again. Like I said I'm not sure, but think that's what is needed.
Hope that helps.