- Jan 21, 2022
- 9,298
- 17,973
Your laptop is older, it only has 4GB RAM.
You have Windows10 but it is not updated. You have Build 19043, you should update to Build 19044.
The video card is intel(r) hd graphics 620 that has 2GB RAM
I am not going to read through the entire spec report - but I would recommend making sure updating your OS and all drivers, including any OpenGL drivers.
Have you played this game successfully in the past?
You have Windows10 but it is not updated. You have Build 19043, you should update to Build 19044.
The video card is intel(r) hd graphics 620 that has 2GB RAM
I am not going to read through the entire spec report - but I would recommend making sure updating your OS and all drivers, including any OpenGL drivers.
Have you played this game successfully in the past?
Perhaps someone else can help you - otherwise I would recommend looking here:No log on the main folder, looked a bit on the jre subfolders and didn't see anything that looked like a error log. Indeed windows 10, updating made no change.
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