This is sadly an issue no matter how big of a developer you are. With developers like Bungie even, you can be listening to the community, and when you do that and make changes, there's always going to be another part of the community that will be upset. You can't please everyone. A developer once said something along the lines of, and I'm paraphrasing a bit here: If you see people arguing about whether or not something is balanced, chances are it is. I bring this up because I feel that it's important for small devs to take to heart. You can't listen to everyone, and you shouldn't.
Genuinely, Destiny 1-2 is a pretty clear example of this issue. When they've listened to fans they've been trying to please conflicting groups of people. They can make endgame harder/more grindy like the players that stick around want, that pisses off the casual fanbase, and vice versa. Destiny 2 has been a constant issue of going back and forth. You just can't please everyone, so don't try. Stick to what you believe in your vision, and unless something is overwhelmingly negative by everyone, or a glitch,, don't worry about it.
