S. Technically, it's not forbidden to start a "new game"
Thanks for the feedback, I am aware of the episodes sequence and went of Betty storyline with Brandie but I remember there was some error messages I got which from the old save where I had to start new in ep3I have a feeling you didn't read FAQ and instead of starting to play Fashion Business sequentially: Ep1--->Ep2 (Ep 2 v16) --->Ep3, you just started the "new game" right from ep3. If that's the case, you're missing (uncompleted) a large number of the mandatory quests of episode 2
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that are part of the Home storyline and related to Bardie, Ralph, Betty and the fitness trips together with her, so bugs like the one you described are quite likely to occur.
P.S. Technically, it's not forbidden to start a "new game" in ep3, even if it doesn't make any sense.You must be registered to see the links
however, I checked the FAQ before but still cannot trigger the quest and that is why I posted here. Just now I checked again but still the same.