I have no idea how large the development team is for this game, but I'm assuming it's relatively small. The amount of money the game earns isn't directly linked to how much work goes into it. It's more of a reflection of how many fans it has. Sure, the money helps, but they can only work on it so much. From what I understand the updates to this game are fairly substantial.9 months already. 5k paid members at an average of 5 per member over 9 months is 225k. How many hours of gameplay will the next update be?
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The more people pester devs about their games, the more the devs feel pressured to grind forward even if they're not feeling it. That sacrifices quality for quantity. The best thing we can do is be patient and supportive.