I would say it's more work to ask this as a question here and wait for the answer.. So I don't get the "everything is handed to them" part
In this case it is more work, yes. But the "everything is handed to them" does not only mean you do not want to do tasks that are hard/take more time. Even the most easiest/obvious things are done for you, without the need to do them yourself, or think for yourself.
For example like in this case, just ask for the answer to the question, instead of investing 1 minute (which is even generous IMO) to search for the answer yourself.
Also, I would have no issue with a question like that, if there is no setting for it in the game, as not everyone knows their keyboard commands. But I expect someone to look into the settings of whatever program, and check if it can be solved there, before asking such a question.