So I've looked into the problem and from what I've gathered is that Safari(actually chrome on iOS as well) does not support webm files. That's why some videos work (they are mp4) and some don't. After the release of 0.01 I switched all media to webp and webm to save space because the folder became very big so now I'm conflicted on what to do :/Thank you for the fix, much appreciated! It’s must be because I play via mobile (iPhone) and was using the safari app and also tried on Firefox.
After playing with the fix, I had the same issue with Maya and Emily’s videos but it’s not every video, so not sure what the issue is
I might have found a workaround that some people said worked but we shouldn't get our hopes up.
I'll be using the next 2 versions to test out this workaround.
Since it's unlikely that the workaround will work and because it wouldn't be a good idea to revert back to mp4 due to the scale of the game, I can for now only suggest you look into a browser extension that will allow you to play the media or even better to play the game on laptop if you can.
It's a shame QuickTime player on iOS doesn't support webm.
If the game ever gets accepted into the cool kids club (gamcore, mopoga and such) and if they will allow me to use more space on their servers, I will develop the online versions with mp4, so everyone will be able to play them.
Thanks again for bringing this issue to light!