So I do have a bit of a bug, it seems like I can't interact with the phone at all. It's been this way since the last couple of updates. Somehow I can enter the messenger screen when clicking blindly across the phone screen, but as soon as I'm in there I can't open the conversations and neither can I reply to anything when I'm forced into the screen by the intro.
I noticed in the javascript through the twine editor on that passage that the game uses "wait" as a keyword inside <<these things>> and the only reference I can find for something similar is the "await" keyword. Which I'm not gonna try implementing myself because I'm lazy, it seems like other people got this to work fine, so I don't know what the issue really is.
In the end I just skipped the intro, but it feels like I'm missing out on a chunk of content by not being able to use the phone at all.