I would rather heard honest response where og backers can go fck themselves, it was free real estate, got burned out, now he wants to go back for some reason and his money back. No complicated excuse, no hospital misadventure, monkeys eating HDDs, just honesty. I stopped caring before, now I want to start again. A service for a price - take it or leave it.
Even if someone is scum, ppl will eventually pay if they get what they want.
But this just seems dishonest. Well, always can be proven wrong...