- Jan 19, 2018
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Except of course that it does not work like that. The position you post is the extreme at one end of a spectrum. Yours is (Donation) and the other end is (bought product under customer law)Let's make this very simple; if you're giving someone on Patreon money to make something, that's where your involvement stops.
They apply in varying degree here. The benefits promised for supporter tier is clearly towards the latter (promised goods, money paid) and the creation process is towards the prior (you are not buying the actual end game through patronage).
What is important to realise it that both have recourse for customers in pretty much any western nation in the world.
ex. Even if a pure donation, as your position in fact is, are also subject to recourse, as let's say (purely theoretical) he spent the cash on dope, that would be fraud and give a trip to a place with paid food, mandatory clothing and free bunkbed lodgings in most countries.
Anyways, extremes aside, more practical,
The patreons have a lot of recourse options outside of those formal points, most of which relate to the internet in general.
Most rather sensible choose either to leave, tough it out or take the creator to task over his or her non-performance (complaints) either for postive reasions (to produce a behavior change) or negative (malicious trolling, bad rep to damage it financially)
1. As Nergal is soliciting money for a game. The game he has loosely defined and given estimates for, which is in itself part of the product "sold" and is the package for which the money is solicited.
2. And he is not performing currently (made worse, by not explaning the delay as promised, which is negligent, more so considering it crosses a pay date line)
3. The patreons complain as is their right over his non-performance and worry (as is human to do).
Those not being patreons? well ... this forum is not patreon, so it is their right to voice an opinion postive or negative (as long as a moderator does not decide otherwise)