I don't know, guys. When someone keeps promissing, not delivering and promissing again, it's not a very nice thing to do, to put it very mildly. It is misleading people. And since he is not transparent at all, and always gives false promisses, it's very reasonable for a lot of people to think he is lying.
I believe there are development issues, but it should be communicated, not hidden. People are much more understanding if you explain your plight to them, especially when it comes to products with sexual content, and might even offer more help. Or he might be just taking money while doing bare minimum to keep people interrested and paying, for all we know. Sex sells. There have been a lot written and said about services like OnlyFans and people who blindly throw money at e-girls and this seems to be a similar situation.
P.S. About dev communication: Oceanlab is reworking his games and has some problems with the development, but there is a lot of possitive feedback because he is transparent about it, walks you through the process and is very reasonable to feedback. And actually delivers. If you go to threads for his games, people are very understanding there. Yes, there are some ignorant ones, but very few.