As shown in the preview, you step into the shoes of the owner of The Blackheart Hotel. A character having a rather peaceful life at first glance, with a boring daily routine, and apart from the few atypical tenants, little suggests what will follow. But get comfortable, put on your seatbelt, and hold on to the armrests. Quickly, we discover that he has some memory problems which installs us little by little in the light, towards the shadow of something which seems to hover above this mysterious hotel. We understand almost nothing at the beginning so much the Mc becomes more and more confused, between his absences of memory, his blackouts, while the characters who surround him, both the employees and the tenants seem to ignore his increasingly strange behavior . From there begins a spiral descent into the abyss of hell. The most twisted story I've had the opportunity to see here. From this Mc that we come to hate for the horrors he inflicts on the occupants of the hotel and not only them, we discover a past made of violence, manipulations and lies, we discover the conspiracies and the implications of his entourages, past and present, passing through wars of rivalry as much within his own "family" as with the other clans who fight for the conquest of territories, and we almost come to love him, this horrible Mc who no doubt one would like to see die in atrocious suffering for the monstrous things he has done, and which seem to increase as time goes by, his wickedness, his hatred seems limitless, as much as his devotion and his love for those he loves. Undoubtedly, the originality and the depth in which this story leads us, does not leave indifferent. Cons, well they are mentioned several times. The language of the protagonists (all speak like retarded thugs), grammatical and writing errors, flag errors, choices that are not respected, some endings that are still buggy. In terms of renders and animations, it's a bit average, with npc's who turn their backs during conversations, very short sex scenes and mechanical animations, and the sound which is only present at the end of the game. But nothing objectionable as far as I'm concerned. it's not too late to pick up and polish the game, whose story is as disturbing as it is delightful. - 2 stars because of the cons, (even I would like to give the maximum rating I honestly can't ignore them)