This game is one of the biggest examples of missed potential Ive seen on this site.
True, but fixable I think. I guess the low reviews reflect anger amongst folk who feel burned by the delays, which is totally understandable. But they don't reflect the current state of this game imho. Three quickest things I would focus on if I were the devs to regain traction and support:
1. Have a native English speaker go through the first four chapters with a sharp blue pencil, fixing translation and preferably deleting needless words, sentences and exchanges. Every writer and editor knows the best editing is the delete button. That is especially true here. I have no idea why that hasn't been done.
2. Got to get physical with H and D. Do it now. The scene doesn't have to be massive.
3. Seriously, you have a great template in G and Susan's scenes. Why on earth not start replicating those for the others. This was hinted at in Susan's scene and it makes sense. L's scene seems to me to be unique.
Devs---don't get dispirited. This is a diamond in the rough and deserves to be dug out and polished to a beautiful shine.
(p.s. ok, this last one is just me, and folks may disagree, but I would prefer it if you softened up G's face a bit -- less ski-jump and buck tooth)