Oh, those people that you say whine in the forums? Yeah, they have been helping people. In fact, they even make the info that is most commonly asked for available on the first page of the repo! Maybe perhaps you should find out why we're whining, you fucking parrot. Jesus fucking Christ. The whining is because 90% of the questions that are asked are stuff that can be found within the first two goddamn pages of this forum, or are on the first page of the Community Repo. Stuff that can be easily found using the search function. Kindly piss off.
I'm not including myself as part of the people who are answering the questions, since I haven't done anywhere near as much work as they have. However, I will absolutely yell at people who, rather than reading some basic instructions on the first page of the very much detailed repo that they've made, will instead post "wHaTs PaSsWoRd?"
Now, if it's an actual question about a specific JSK game, then asking it in the forum here is absolutely acceptable, and even encouraged. Just make sure that it hasn't been asked before- preferably by using the search function. If it hasn't, then go ahead and ask! If it has, but hasn't been answered, then go ahead and ask! If it has, and it's been answered, then don't ask the question because the answer is already there.