- May 9, 2018
- 7,129
- 8,436
Hmmm.. That should have fixed your problem.windows 7
Okay, can you do me a favor? Follow these steps:
1) Open up Control Panel
2) Click Windows Update
3) Click "View update history"
4) Click "Installed Updates"
5) In the search box in the upper right (where it says, "Search installed updates"), copy and paste this in the box: KB2670838. If it's installed already, you'll see it in the list.
If it's not showing in your list, do a search for new updates using Windows Update. Click "Optional" and select all of the updates showing. Click "OK" then go back to the main Windows Update window where you see the other important updates you might need.
Then download and install all of the updates (including the optional updates) and restart your computer.
Now try loading the game.