Can't say I made the same experience. Runs perfectly smooth on my PC. I have played it a couple times now and it crashed exactly once - which was no problem whatsoever since I do save quite often as a rule anyways. When and where did it crash? Can you give a few examples?
Just wanted to reiterate that this game runs really well for me on joiplay. If an android phone can run it fine I don't think it's the specs of the computer that are crashing the game.
Maybe they had a bad download. Missed some files or something.
My first download was damaged . I progressed as far as I could in the game .It's too bad that I can't advance days for the pregnancy ;-( considering the selections at the beginning of the game