If memory serves, here are three locations:
Thanks for saying which chest location is giving you the issue.
I just ran through the game again via a 0.5 unedited save file and received the card pop up then saw the chest was opened afterward. I'm not having any gameplay issues with any of three locations whether I have Alina in the mansion or not.
Questions for you and anyone else who also is experiencing this issue: Win version or one of the others? Old save or played from scratch? Edited file or no? Not that I think this is what is being reported, but might as well ask this one too: Is it cosmetic (at least getting the card, but chest isn't opening)?