I've seen so many time projects being heavily and publicly criticized because of a lack of communication. It makes me remember some common dramas on Kickstarter or any other crowd funding websites.
I checked on their discord and it doesn't seem like people get more information from there (maybe it's on a private channel, I don't know.)
A lot of content creators seems to forget how important it is to communicate with their community. Sometimes it's necessary to dedicate more time on it, even if it means spending less time on actually developing the game.