I certainly wouldn't call Crush a scammer. I think scammers wouldn't offer as many vulnerable spots as Crush did.
Crush is someone who had an idea for a game that many people liked. People are usually quite forgiving, if they get the feeling that somebody tries. That is the issue, though. Does he really try? You can get away with certain things, but only so often and only for so long. I even understand that there is no real incentive for him to finish the game as this is his income, but then again, he is alienating people by not doing much.
The times between updates is one thing. There are other games that only have two or three updates a year, but usually they are big. They offer content. Crush hypes everybody up for months and only delivers a few pages of text.
His refusal to learn is what most people hate, I think. His lack of decision making. His lack of a vision. He comes up with multiple mechanics that don't do anything, for only to abandon them one update later. At this point the game is a straight forward novel with no player agency at all. I still don't understand why Crush hired an artist to produce makeup for the avatar. While I do like Lovely Victorias art, does a game like this need that? Especially when most of the in game pictures are AI generated?
What is even more frustrating is the fact that he manages to do something, I did not know was even possible. I get the feeling that the story seems rushed and is stalling at the same time. How is that possible? There are moments when the agent is being rushed from one thing to another and then again nothing happens for ages. It is almost worthy of praise to achieve that.
For someone who claims to have been a project manager this game is poorly managed, though. I never developed anything, but even I can see where things are going wrong. It is astounding.
At this point I follow this game and keep an eye on it to see where it ends up. In the mean time there are plenty of other games that actually go somewhere. Sadly the vast majority gets abandoned at some point. I guess this is why people are kind of glad FA still exists. There is still hope.