The game is unplayable because it just gets stuck in many situations and you also don't run to the room every 5min to save.
The crashes are not even reproducible.
Sometimes you get stuck when you open a cabinet and close the inventory with the mouse and button and the game doesn't switch fast enough (see screen above) and you can open and close the cabinet with [E] at the same time.
My last crash that made me give up now happened on the toilet when her pee was done but she didn't get up from her squat. In this case, it wasn't a double-pressing of the [E]-key - E stopped responding at all, whereas the [T] key only produced the sentence that Ash didn't need to pee right now.
Likewise, the restart is buggy, since you first end up back in the Start menu and then have to click Resume again. In two cases this didn't work and you ended up at the difficulty selection, but you couldn't really choose anything here and could only switch between the start screen and just this selection screen.
I tried 2020 for MLW back in June and wrote a review.
Currently, I would still want to subtract 2 stars from this one.
Graphically it has improved a bit. Some of the rooms have more inventory, there seem to be more quests, and the conversations seem more layered. But at the same time, the first quest with Saki doesn't start because it no longer asks for the Coke - or has that been removed entirely?
A massive amount of work needs to be put into fixing this before another launch attempt would be worthwhile.