Hello, I noticed for a long time that the
1.
"Introductory Phase" is still enabled! It is still being explained to me how I have to do something! Despite the deactivation!!
2.
Why, is only the lobby expanded and then click on play, and then whine that no guests come and if ...
Where are they supposed to sleep if not even 1 room is ready yet..
"Should they sleep in the rat hole"? Are the people in the game there too stupid for that?! Very mysterious story
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The intro portion of the game ends once your first guest (Karen McQueen) successfully checks out. As your hotel gains reputation (purple orb in the upper left), you can upgrade your hotel by renovating more facilities. If you hover over all of the locations on the planning screen, whether they're renovated or not, you'll see they require certain hotel levels (1, 2, 3, etc.. up to level 5).
Restaurant, housekeeping, kitchen, bar and office require your Manor to be at level 1.
Sauna, gym and maintenance require your Manor to be level 2.
Healthcare, study and massage room require your Manor to be at level 3.
Pool and security require your Manor to be at level 4.
Club and yoga room require your Manor to be at level 5.
With each level your Manor increases, you can renovate more rooms for your guests as well as upgrading already existing locations to accommodate extra guests by increasing the seating areas (you can only get up to 3 guests at a time in any given location).
As for the guest rooms, those too can be renovated per level of your Manor. The only exception is the first guest room, which is automatically renovated.
Some rooms, such as the club and yoga room have certain requirements for them. For example, one of Hana's events ("A beautiful voice") is required to unlock the club and the yoga room needs renovated in order to hire Catalina. The sauna, fitness and maintenance room are required to hire Kay.