That's exactly what I was asking right there. She has 3 traits: diplomatic, foodie III and meticulous III, which would need 7 trait upgrades to get to:
- diplomatic
- foodie I
- foodie I -> II
- foodie II -> III
- same goes for the meticulous trait
But in the game there are only 4 trait upgrades available.
The "diplomatic" trait is only specific to Julia, since she is the only staff member who can work in the lobby, and therefore does not get upgraded to II or III. The "foodie" trait is only specific to staff members who can work in the kitchen (Julia and Kay) and the "meticulous" trait is specific only to staff members who work in housekeeping (Julia and Amber).
Traits can also be re-rolled (or reset) by having your staff take a purple pill (resets all traits) or pink pill (allows you to re-roll trait choices per shift) at night. They would have to be equipped to that staff member in the evening. Pills can be purchased from Fizwill when you explore the woods during the day.
Now as far as each trait goes for the girls, they are as follows:
Julia gets a trait at levels: 2, 3, 4 and 5 (not counting the “Supportive” trait).
Amber gets a trait at levels: 2, 3, 4 and 5 (not counting the “Loyal” trait).
Riley gets a trait at levels: 2, 3, 4 and 5 (not counting the “Loyal” trait).
Kay gets a trait at levels: 2, 3, 4 and 5.
Laura gets a trait at levels: 3, 4 and 5 (not counting the “Healthy” trait).
Hana gets a trait at levels: 3 (two traits as soon as she is hired), 4 and 5.
Annika gets a trait at levels: 2, 3, 4 and 5.
Catalina gets a trait at levels: 3 (two traits as soon as she is hired), 4 and 5.
Please note that: "levels" refer to the staff's skill levels, not the level of the Manor.
Also, as mentioned by TheDevian, you're using someone else's save which, if I read correctly from that player, is a completed save instead of you playing the game yourself and using your own save. Unless we look at the save ourselves, we have no way of knowing what, if anything, was used (such as a cheat mod, etc...) during the game. Therefore we can't verify it's a clean save. You use it at your own risk.