Game development 101, immersion can be critical to the experience. Some people find immersion through VR, others by relating either to tasks at hand (actions), emotion, story, all kinds of reasons. Doesn't seem unreasonable to want representation (Jew, Gentile, Black, White, Gendered). Would be nice for all games to have some ability to vary immersion for players. Granted certain technologies like Ren'Py are primitive and rely on pre-rendering mostly, understanding and patience help, but I could easily see immersion being the issue and reason for a pass, I don't see the hate for that. Then again, if it's racism, then flush the turd. (Just seems like it was assumed their reason was racist rather than immersion/accessibility.)