I been with this game since the very first chapter so let me have insert a penny of mine here.
Thing is - absolutely all of the criticism in his address along with some amount of accusations are more or less earned.
The plans may have derailed since the 2nd chapter (when it started to become clear that all the planned things are NO LONGER POSSIBLE), but it doesn't mean that Zion is clear of all the faults that brought the Quality Cliff Drop in the first place. He, at least, should have warned everyone that some promises that he made might have been not possible and drop some of these ideas so it would not seem like a scam. The whole fact that he blocked the guy might mean that the situation with criticism might be deteriorating - Discord seems like nothing short of an echo chamber filled with The Yes Men (I barely seen any critical word in there - suggestions channel not considered).
Can you truly blame everyone who might feel betrayed in the first place? I also feel kind of betrayed and understand that feeling, so every critical word that Zion hears might be taken in consideration (if it is of course not filled with only swearings that doesn't help make the game somehow better). Although I have very little believe in Zion not ignoring criticism.
It's feels like Zion is more concerned about the story rather than gameplay, which to a PORN GAME might be a secondary. Sacrificing gameplay and game mechanics for the sake of story doesn't exactly make a good combination, and it doesn't seem to work as smoothly here.
Of course my opinion. Consider whatever you take it in consideration or not up to you. Let's hope that Zion doesn't make a DreamWorld out of this game (when it will be finished hell knows when).
Criticism is not a crime