Ok, I do agree with you but here's a different perspective on this. From a dev's perspective BlueCat is free to communicate or not with the community. There are almost always going to be toxic people in any community and some people simply can't handle that and find it's better to just not interact. I don't know if that's blue's reason or not but it is his choice. Obviously though not communicating with your audience has it's consequences and as much as people like skummy are trying to keep things calm the constant messages about people being upset about the lack of communication and updates is blue's own fault for choosing not to interact.
For me personally I think that it's always better to be active in your community. And yes, it would obviously be better for us devs if there weren't any trolls or toxicity (criticism is fine, toxicity and trolling is just unnecessary). Unfortunately, that really isn't a reasonable expectation in online communities and if you aren't ready to face that then you should either deal with the consequences and not whine about it or officially hire someone who can. In the case of blue, he's making enough that he should actually hire skummy or someone like him to take on the PR role and engage the community, and yes every community not just the patrons.
As for the future of the game, his silence doesn't really indicate anything either way. I only started this game around end of the second week or beginning of third so I don't know for certain but from other's comments it seems like silence from blue is fairly normal and so far it hasn't really had any impact on the game itself. Of cource it's always possible that it's different now since absolutely everything seems to hinge on this one individual (which is a pretty bad way to build a team but whatever) but it's not like any of us can do anything to get them to feel better sooner.
