@dipp007
If you're using Windows 7, do this:
1) Go into Control Panel.
2) Change "View by:" from "Category" to "Icons".
3) Click the "Windows Update" applet.
4) Click "View update history".
5) Click "Installed updates".
6) In the "Search Installed Updates" box (top right), copy and paste this: KB2670838
If that update isn't installed, go here:
You must be registered to see the links
When you click the "Download" button, make sure you chose the correct file for your Windows 7 platform (32-bit or 64-bit). Restart your computer after you've installed the update.
@Faerin We should include this info in the installation guide.