Actually, yes.
Go into Control Panel, click "Windows Update", click "View Update History", click "Installed Updates" and in the top right where it says, "Search Installed Updates", paste this into the search box: KB2670838
If you don't see that listed, that's what's missing from your system.
If it's missing, go here:
You must be registered to see the links
Make sure you download the correct update for your system, install it and restart your computer.
Windows6.1-KB2670838-x64.msu is only for 64-bit operating systems.
Windows6.1-KB2670838-x86.msu is only for 32-bit operating systems.
Please note: For anyone using Windows 10, this fix will
not work on your computer. You will need to follow the instructions found in this
You must be registered to see the links
to correct the resolution error.