I think you mean the animation scenes. Here is a check list:
- Check if you have the StreamingAssets folder in man of the house_data.
- If yes, check your permissions for this folder.
- If no, extract the game again and deactivate your AV; or download the game again.
- Keep Windows up-do-date incl. additional updates. Most important is DirectX!
- install K-Lite Codec Mega Pack, it helps to repair broken codecs on your PC
Not really necessary, because DirectX (and Windows) provides all codecs for the game. But as said above, it helps to repair them.The K-Lite pack is more important for Wine users.
Actually your are completely right about your statement!
Basically the only thing I recommend to people is to update their system. This is IT-support 101
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