tundralupus :
To be honest, I haven't played in some time so some things may not be accurate.
But she did leave a lasting impression on me and it wasn't a good one. Initially she came across as something of a killjoy tyrant and I did notice a slight softening in her stance but at this point it was 2AM and I had to be up and awake and have eaten something for breakfast by half eight.
I had the assumption that it wasn't to make players excited to meet Grandma but Sandra's enthusiasm for it was infectious. Then she shows up and immediately treats the MC like the shite she stood in on the way there.
I don't project myself onto game characters and I can deal with conflict IRL but this wasn't just conflict. This was outright hostility. I was half expecting her to take out a cat-o-nine-tails and immediately begin lashing the MC with it as soon as everyone's back was turned.
Nobody makes Alice cry (see Vollezar's screencap) and can expect forgiveness from me.
Characters like Lucy and Alice touch my heart, they're crafted with such care.